Trinity College, Hartford, Connecticut

Author: bshulda

Technology Letter to the Class of 2021 (important information about your account)

Dear Class of 2021,

Congratulations, you’ve made it to the final stretch of your senior year! As the academic year nears an end, there are a few things that you should be aware of concerning the services that are provided to you by Library and Information Technology Services. Please read the following information carefully.

Graduating students may use their Trinity e-mail account provided, it is kept active. To keep your account active, you must log on at least once every 120 days. If you do not do this, your account will be deactivated and mailboxes deleted. Once your account has been deactivated, you will not be able to check e-mail, utilize online services, and access transcripts through TCOnline.

Email Address Change:

An email address alias of has been created for you. We encourage you to list this address now as the means to contact you and to inform anyone you communicate with of your new address. If you have set up an online service or subscription using your address, you must also change this to your new email address or a personal email address. On November 1, 2021, your address will be removed. Please note that your email account remains the same. The only change will be what the “From” field displays when you send an email message. You will still have access to the same mailbox and will log on to your account the same way using your and current password.

As a graduate, you will always have the option of setting up email forwarding to any external email address. If your account becomes deactivated and you would like to forward any future emails to another account and/or access your transcript, refer to the following solutions:

Email Forwarding:

To request that your Trinity e-mail be forwarded to another account, please contact the Library and Information Technology Desk at or the Alumni Office at This forwarding service will always be available through the Alumni Office, as long as they have your personal e-mail address in their database and will never expire or become deactivated. Please note that the forwarding feature will only forward new messages to one e-mail address per individual.


Contact the Registrar’s Office (Request a Transcript)

Office 365 Software:

When you graduate, your Office 365 subscription through Trinity College will change to an Alumni A1 license. This means that you will only be able to use the WEB versions of Word, Excel, PowerPoint, OneNote, and Outlook.

Although you will still have access to your online file storage, One Drive, we recommend that you download/backup all files and documents onto your personal computer or external hard drive before graduation. Files can be re-uploaded on your alumni OneDrive account or by using a free service like Google Drive.

If you currently have Microsoft Office on your personal computer or mobile device through your Trinity College account, your license will no longer be active, and these programs will cease to function. You will only be able to use Office 365 programs online at You do have the option of transitioning to an Office 365 personal account for $12.00/year. This will allow you to use the Office 365 programs you have installed on your personal computer or mobile device. This offer is only valid through 7/30/2021. For more information, go to Office 365 for Recent Grads


Your Zoom Pro license ( will expire after graduation.

Adobe Creative Cloud:

Graduating students can migrate their assets from their school-assigned Adobe Creative Cloud accounts to new Creative Cloud Free membership accounts by going to Adobe Creative Cloud Asset Migration

Adobe is also offering graduating students a 40% percent discount on Creative Cloud All Apps license (29.99/month) for the first year after graduation. For more information, please go to Creative Cloud for Recent Grads

Trinity Domains or Commons site or Portfolios:

Graduating students with a site on Trinity Domains or a blog on Trinity Commons should export their data to their own service by September 1, 2021. After that point, the site may be deleted. If you need help migration your data, please email

Library Databases, Accounts, and Materials:

Graduating students will lose access to Library Databases and Library Accounts (Interlibrary Loan and CTW). All library materials should be returned to the Library and Information Technology Desk before graduation.

If you have any questions, please contact the Library and Information Technology Desk at or give us a call at 860-297-2007.

All the best,

Bradley Shulda

Our Library has been Invited to Participate in OCLC’s New Express Digital Delivery Program!

OCLC’s New Express Digital Delivery Program!

Our library has been asked to join a new program called OCLC Express Digital Delivery, which is an exclusive group of libraries that consistently deliver articles and digital resources within 18 hours or less. Out of 54,000 libraries, ours falls with a group of 1,100 libraries chosen for this program. We were chosen because our library is within the top 10% of libraries that offer a speedy digital resource turnaround time.

On top of increased delivery speeds in digital resources, we now have access to 569,057,004 holdings, 21,261,610 of which are unique, and it comes at no additional cost!

It’s truly an honor that our library has been selected to join this program and is a true reflection of our Interlibrary Loan Team’s commitment to service delivery.

Placing Requests

We encourage Trinity community members to take full advantage of our interlibrary loan service. If you need an item beyond our library’s offerings, please place an interlibrary loan request.

Ways you can submit a request:

  • Search for the item in WorldCat. Chose “Request item through Interlibrary Loan.” You will then log in to your interlibrary loan account and submit the request.
  • Search for an article in Onesearch using the Everything scope. If there is no link to full-text, use the Request Through Interlibrary Loan link. You must be logged in to see all requesting options.
  • Use one of the blank request forms available after you login into your ILLiad account.

If you have any questions regarding our Interlibrary Loan service, please send an email to or give us a call (faculty/staff x2100 & students x2007).


Interlibrary Loan COVID-19 Initiative

In April 2020, the ILL staff opted to join an emergency COVID-19 initiative that our resource sharing partner, Rapid ILL, had set up. This initiative was to help support libraries across the world that may not have the same funding or access to resources as we do. Collectively, this helped to support the resource sharing efforts of over 200 libraries in 30 countries. These libraries were able to obtain materials for their users that would have been difficult, if not impossible, to obtain otherwise. At the end of the project, nearly 35,000 requests were filled for non-Rapid ILL libraries. Trinity alone was able to process 233 of these requests between April and August on top of our own normal request load.  Much of this effort is attributed to the work done by our ILL staff members: Marcelino Velez, Jose Pena, and Josef Riccio. Thank you to everyone involved in this effort!

Don’t miss emails that are sitting in your “Other” tab in Outlook!

A number of people have mentioned that they haven’t been receiving notifications from our IS Desk ticketing system. We found that sometimes these notifications end up in your “Other” tab within Outlook. If you ever find one of these notifications sitting in your “Other” tab, you can move them into your “Focused” tab. Once you do this, future emails from our ticketing system will be directed to your focused tab.

To find more information on your focused and other tabs or to remove these options from your inbox, please see the following: Microsoft Outlook Article

If you have any questions, please contact the IS Desk:

Self-Service: Submit a help request!


Students: 860-297-2007
Faculty and Staff: 860-297-2100